Q. Why doesn't my deck have shrink wrap, or appears as if its been opened?
A. Its a quality assurance check the artist does to ensure there are no printing issues in the final product. If you prefer an unopened pack, please mention this in the comments/notes section when you order.
Q. What happens if my order arrives damaged, isn't what I ordered or doesn't arrive?
A. Unfortunately for whatever reason, sometimes these things happen. You can reach the studio at firstname.lastname@example.org, and I'll work with you directly to find a solution!
Q. I'd like to order something but its out of stock!?
A. I work as quickly as I can to replace the signed decks, so check back often to make sure new stock hasn't arrived. If you're looking for a deluxe edition, I'm working on it, but progress is slow since everything is created from hand and must be sourced from quality reclaimed wood. Your best bet is to email me and I'll add you to the waiting list so you'll be notified first once they become available.
Q. How long does it take for an order to ship?
A. Most orders will ship within 24-48 hours unless there is a problem, in which case I try to contact the buyer to notify them. The package is shipped via USPS (First Class domestically).
Q. What does the Standard Darkness of Light Tarot deck contain?
A. 78 cards featuring custom illustrations by the artist, which are thematically based on the Universal Tarot, plus 2 additional thank you cards. You'll also receive a cotton deck storage bag with your order, and a small thank you note with recommendations on how to best open the deck box to avoid damage.
Q. What does the DELUXE Darkness of Light Tarot deck contain?
A. The Deluxe version of the Darkness of Light Tarot features a 100% handmade wooden deck box created from reclaimed wood, a vial of black Hawaiian sea salt, raw black tourmaline for grounding, and quartz for cleansing. The deluxe version also includes a signed copy of the standard 78 card deck, and a cotton deck storage bag. Shipping is free on the deluxe edition.
Q. Will there be a guidebook?
A. I'm working on it! The guidebook won't be available for launch, but is planned as a free digital download from this website. If there is interest, I will look into printing the guidebook as an additional offering, or bundling with future orders/deluxe version.
Q. What if I'd like to purchase an original painting or something else not listed on the site?
A. Just email email@example.com. I'd be glad to help however I can.
Q. Are there any other upcoming products from your studio?
A. Always! But I like to keep people guessing! ;)
Q. I find the cards inspiring and would like to collaborate.
A. Email me at firstname.lastname@example.org!
Q. How often will the information on this website change?
A. Whenever there is a significant adjustment to the product or new collaborations, sponsors, products, news or events to announce, I'll update the website. I'll also do my best to write a blog post each holiday and keep up with significant deck events.